Got Any Questions?
Uphar Store
Mobile : (+91) 8951718400
Email: upharstoree@gmail.com
If you have any questions, please fell free to get in touch with us.
FAQs
1. How long will shipping take?
We usually ship orders within 1-3 business days. Delivery typically takes 4-7 working days, depending on your location. You’ll receive tracking details once your order is shipped.
2. How do I know if my order is confirmed?
Once your order is placed, you’ll receive a confirmation email or WhatsApp message with your order details. If you don’t receive it within a few minutes, please check your spam folder or contact us.
3. Can I change my shipping address after placing an order?
Yes, you can! Please contact us within 12 hours of placing the order to request an address change. Once the order is shipped, we cannot make changes.
4. Can I track my order?
Absolutely! Once your order is shipped, we’ll send you a tracking link via email or WhatsApp. You can use that link to monitor your package’s journey in real-time.
5. What if I receive a damaged or wrong product?
We’re sorry if that happens! Please reach out to us within 24 hours of delivery with clear photos, and we’ll arrange for a quick replacement or refund as per our policy.
6. Do you offer special Raksha Bandhan hampers?
Yes! We have a dedicated collection of Raksha Bandhan gift hampers curated for brothers, sisters, and bhabhis — all customizable with names and messages. Order early to avoid last-minute rush!
7. Can I place a bulk order for corporate or wedding gifting?
Absolutely! We specialize in bulk gifting solutions for companies, weddings, and events. Contact us directly via WhatsApp or email for personalized assistance and exclusive bulk discounts.
8. Can I customize a gift hamper with my own message or name?
Yes, most of our products can be customized with names, initials, or short messages. Just add your personalization details while placing the order, and we’ll take care of the rest.
